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Our team is committed to uniting our skills, creativity and techniques to provide our guests with the core values of our business “Customer Care & Consistency, Crafting a luxurious experience for our esteemed clientele.
At The Hair Café, we take pride in delivering exceptional service and high-quality products. To maintain our commitment to excellence, please review our refund policy:
- Service Policy: All services are final. We do not offer refunds on services rendered, as time, labor, and professional expertise have been invested. If you have any concerns, please notify us before leaving the salon, so we can address them promptly.
- Product Returns: We accept returns on retail products within 4 days of purchase, provided they are in original condition, minimally used, and in original packaging. Refunds will be issued in the form of store credit or exchange.
We appreciate your understanding and thank you for choosing The Hair Café for your beauty experience.